Privacy Policy
Last updated 18 June 2026
This policy explains how Orbis Travel GmbH handles personal data when you contact us, request a travel proposal or book a journey. We process data in accordance with the EU General Data Protection Regulation (GDPR).
Who is responsible
The controller responsible for your data is Orbis Travel GmbH, Friedrichstraße 100, 10117 Berlin, Deutschland. You can reach us by email at bernard@orbistravel.guru for any privacy question.
What we collect
- Contact details you provide, such as name and email address.
- Trip details you share with us, including destinations, dates and travel preferences.
- Booking and payment information needed to arrange and confirm a journey.
- Technical data such as approximate location and browser type when you use this website.
Why we use it
We use your data to respond to enquiries, prepare and deliver travel proposals, arrange bookings with our partners, meet legal and accounting obligations, and improve our service. We rely on your consent, the performance of a contract, or our legitimate interest in running the business, depending on the situation.
Sharing with partners
To deliver a journey we share only the data strictly necessary with airlines, accommodation providers, local operators and payment processors. We do not sell your personal data to anyone.
How long we keep it
We retain enquiry data for up to 24 months after our last contact, and booking records for as long as required by commercial and tax law. After these periods data is deleted or anonymised.
Your rights
You may request access to, correction of, or deletion of your personal data, object to certain processing, or ask for your data in a portable format. You also have the right to lodge a complaint with a supervisory authority. To exercise any right, email us at bernard@orbistravel.guru.